Is your desktop support team overworked and understaffed?
Are you frustrated with the long downtimes associated with the break/fix cycle for mobile carts?
Are you tired of getting inaccurate trouble reports on mobile workstations from clinicians and end users?
CAST speaks for nurses by providing an error-free, immediate voice directly to IT that assists with equipment troubleshooting in the language IT understands.
CAST is a mobile fleet surveillance technology designed specifically for IT
Simplifies mobile fleet management
Gives IT immediate insight into the health of every mobile cart
Delivers real-time data necessary to facilitate the break/fix process
Minimizes equipment downtime
Provides tools to effectively manage an entire fleet of devices
Speaks an immediate and error-free voice directly to IT, in the language IT understands
Transmits the data from all workstations, charging stations and battery packs.
Analyzes and manages the data.
24/7 Real-time Surveillance by Stinger’s Technicians.
Real-time alerting and immediate diagnosis of break/fix issues.
Suite of tools assessing clinical utilization and uptime.
By commissioning your fleet, Stinger Medical Surveillance Team will have real-time access to the performance and overall health status of your devices. Stinger provides 24/7/365 surveillance on your entire fleet of devices. Completion of this Stage is required for enrollment in the IT Advocate Warranty Program.
CAST is an ever-evolving database of information that analyzes information and conditions reported back from your workstations. CAST learns your customized solutions and communicates real-time alerts that translate into the immediate diagnosis of your specific break/fix issues and as a result, downtime is significantly reduced.
CAST delivers a suite of tools to trend data, measure utilization and report uptime of your fleet.